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Refund and Cancellations Policy

Introduction

This Refund and Cancellation Policy outlines our policies regarding refunds and cancellations for orders placed on our website.


Cancellations

  • Before Order Processing: If you cancel your order before we start processing it (typically within 30 minutes of placing the order), we will issue a full refund to your original payment method.

  • After Order Processing: Once your order has been processed, it may be difficult or impossible to cancel. If you wish to cancel your order after it has been processed, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee a cancellation.


Refunds

  • Refunds for Cancelled Orders: If your order is cancelled before it is shipped, we will issue a full refund to your original payment method.

  • Refunds for Unsatisfactory Orders: If you are dissatisfied with your order, please contact us within 24 hours of receiving it. We may be able to offer a refund or replacement, depending on the circumstances.

  • Refunds for Incorrect Orders: If we mistakenly sent you an incorrect item, we will replace it at no additional cost or issue a full refund.

  • Refunds for Damaged or Missing Items: If your order arrives damaged or with missing items, please notify us within 24 hours of receiving it. We will replace the damaged or missing items or issue a full refund.

 

No Refunds for the Following:

  • Custom Orders: We cannot offer refunds for custom orders.

  • Sale Items: Sale items are typically final sale and cannot be returned or exchanged.

  • Perishable Items: We cannot offer refunds for perishable items, such as food and beverages.

 

Refund Processing Time:

Refunds may take 3-5 business days to process, depending on your payment method.

 

Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at:

Arisii 12/7, Main Mathura Road, Faridabad, Haryana, 121003

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